Newsletter June 2017

Well hello! Hope everyone is planning to have a fun summer! Now that school is almost out time for trying to stay out of the crazy Vegas heat. More importantly what am I going to be doing with the kids? Well… We will talk about that in a few. What is happening at Error Out? Well since it’s summer, and my step-son Robert will be mobile I will be offering to send him to on-sites for things he can do. If you want Robert to help you, you will get a $20.00 off per hour on the call. Let’s make the boy earn money for his car!

 

First topic I want to cover is one I have talked about in the past but I feel it’s important. Keeping the kids safe on the internet.

When I talk to parents about it, I hear that their kid knows more than them. Most of that time that is true, but doesn’t mean you can’t keep them safe. Like with my own kids, They have rules. Here are a few of MY household rules:

  • They DO NOT own the computer! The reason for that, my step-son’s father has a rule if it is theirs you can not take it away or ground them from it. So, here is how I handle that. The computer is not theirs. It is MINE!
  • They are not allowed to have admin rights to the computer. This is manily for security, so they can not install programs without your permission. My oldest step-son and my youngest did not have admin rights to their computer. Robert has admin right because he knows enough on what to install, and how to fix it.
  • Randomly check the history. Now this one can be a fun learning lesson on where your kid goes. Once the oldest saw me coming and cleared all history. Welp, how I see it is it shows guilt and he got the computer taken away.
  • They are not allowed to have the computer in the bedroom. Have it in a public place where you as the parent can see what they do. My oldest had a laptop, but was not allowed to have it in the bedroom until he was 18.
  • Have parental controls on the computer! This will help you keep them from going to where you don’t want them to go. ALL my boys had this on their system at one point or another, the free one I use barks like a dog when they try to go somewhere that is not allowed. That will also tell you to check where they are trying to go.

Now these are some of MY rules. You can use what you like, but I feel this is a good base especially for the younger ones. If you want help securing your computer for the kids, I am running a special on it. It will be towards the end of the newsletter!

 

Cutting the cord part 2

 

Back to the continuing saga of cord cutting….

Where we last left off, I was thinking about cutting the cord to my cable tv. Well we did, so this is where I am at with it.

For broadcast TV. I have tried to go cheap and get some cheap antennas for it. Well, needless to say, they sucked! On the TV in my bedroom, all I get is channel 13, in the living room I get 13 and 5. I am in the market for a nice one, I haven’t made a decision on which one I am going to get, but once I do I will review it here.

Now for the streaming project. I bought myself a tiny computer called a raspberry pi 3, and put a few different operating systems on it. While I get streams from not your standard places, Pay TV stations, Netflix, hulu, and the big ones I could not get stable, or not at all! Also the user interface was not very user friendly. So, now I am working on a different solution. This one I will be building basically a tiny windows based pc that will be able to do everything. The down side is that the price tag at this moment, unless I can find parts cheaper will be like buying a cheap pc from Walmart. However, what I plan on putting on it, and how you interact with it be very familiar to the client, and it will like surfing the internet on a big screen. I have been doing something similar for years but on a bigger scale that what I want to sell. So Hopefully I will have a product for you by the next newsletter.

 

Now for a new segment of the newsletter….

Interesting websites:

printfriendly.com – Paste a webpage that is not printing the right way. Try this!

openlibrary.org – Free ebooks! Yes! Free books!

http://www.isntthisweird.com – The Weirder side of Amazon. Great for gag gifts!

http://www.wheresmycellphone.com – Can’t see to find your cellphone? Put your phone # in and it will call you!

 

Here is what you been wanting!

 

Specials!!!

 

Install parental control software, and setup a child profile, and training on how to use the software – $60.00 (1 hr of service) PLUS A FREE 16G THUMB DRIVE!!! (While supplies last)

NEW CLIENT BOUNTY!!!!

Reefer a new client you get double the bounty instead of $10 per new client it is now $20 credit on your next service call! You can use more then one per call. Get me 4 new people, and that is $80.00 credit!!! Basically a free hour of service!!!

 

That is all for this newsletter!

As usual, I am here for you! Just a phone call away!

 

Be safe!

 

Joe

Newsletter March 2017

Welcome everyone to what I am hoping to be a happy new year!!!!

The first thing that I want to talk about is that we had a major loss in the Error Out family. My wife, Becca, Passed away from cardiovascular hypertension brought on by a grand mal seizure on October 31, 2016. It was a shock to everyone. I am finally getting able to get going again. She was not only my wife and mother of our kids, but also my business partner. So I have been getting help from friends, and family. But life has to move forward with out without you.
…and so does this newsletter.

Cutting the cable Part 1

If you have never heard of this phrase, it means, No longer getting your TV channels from cable, centurylink, or satellite, and getting your entertainment from other sources on the internet.
I have been toying with it for years, but now I have seen my latest cox bill and I am paying over $180 for 150Mbps internet I am paying $79.00, and for premier tv and 2 boxes, that are OLD, the last software update was in 2011. And I pay $8.50 a month to rent these boxes, because the cable industry will not allow you to bring your own box. I also got a notice that my bill will be going up soon. So I think it’s high time to look in to cutting the cable.
But I had some questions:
1. How will I be able to watch my favorite local network channels, like NBC, ABC, FOX, etc.
2. What about HBO, Cinemax, and the other cable stations that I enjoy?
3. How much will these extra services cost me?
I am going do quick answers to these questions. Once I cut the cord, I will give you my exact findings.

1. How will I be able to watch my favorite local network channels, like NBC, ABC, FOX, etc.

– The only way that I know of so far is to get an HD antenna. I found this one at amazon: https://goo.gl/k95KLk.
2. What about HBO, Cinemax, and the other cable stations that I enjoy?
– Most cable stations have streaming from either their website, or an app for a streaming box like roku, fire stick, appletv, etc. some of the big ones you will have to pay for. HBO is one of the most expensive at $14.99/mo. On the converse, USA network is free.
3. How much will these extra services cost me?
– There are many different types of streaming services, from all around type like Netflix, and amazon (both also have award winning original content also), then you have hulu which has movies, but their main focus is TV programing. And then you have focused ones, like USA network, HBO, cinemax, starz etc. Consumer Reports has a nice list of streaming service list here: http://www.consumerreports.org/streaming-video-services/guide-to-subscription-streaming-video-services/ .
This is the first part. The next newsletter I will report what I have done, and how it is working out for my family. I may even have a streaming box solution that Error Out will be selling.
Stay tuned!

When your wireless does not reach

Wireless has gotten a lot better over the years. With the first standard you were lucky if you can get 50 feet away from the access point. With the newer standards it can over 200 ft and still maintain a decent speed. But when there are wall and other electronics in the way, that 200+ feet drops drastically!
Why can’t I get all of my 200+ feet range on my wireless?
Unfortunately, there are walls, and electronic current and objects in the way. I had a client years ago, that lost wireless right past the kitchen, but it use to work. After using a wireless tool I have the brand new stainless steel refrigerator was to blame.
There are a few ways to extend your wireless network. The one I use is called Powerline. The quick way to describe powerline network extensions is that it sends the network signal over the copper powerlines throughout your home. These are great for multilevel home or the long ranch style homes. The only limitation with that is you need to be on the same circuit for it to connect. I have only seen a small handful where it would not connect. And all of them were when an extension was added to the home. But I have also done it where the home extension worked, it all depends on how to electrician did his/her work.
Here is a graphic example on how powerline works.

how powerline works

powerline diagram

For the most part the install of powerline is straight forward. However, you get the rare ones when it is well let’s say more difficult…
So if you are having issues getting wireless throughout your home give us a call and we can make a plan to ensure that your whole home has internet access!

Now for the specials!

$30.00 off Labor for powerline evaluation and install. (Hardware not included.)
$20.00 off Onsite service call (1 hr minimum)
Please state your special at the time of booking the call.

Now for the winner of a 128g thumb drive from the centennial Hills expo!
Mr. T. Holmes!
I will be sending you am email to advise that you won!

 

Well that is all for this newsletter!

Ya’ll be safe!

Joe & the entire Error Out Family

 

Newsletter September/October 2016

Greetings!

First off, FINALLY it’s starting to cool down! Now I can get back in my office and be comfortable! I have even had to refurbish a few computers! More about that later!

The BIG news!

Yahoo’s data breach

If you haven’t heard, Yahoo has publicly on 9-23-16 reported that they had a data breach that took their WHOLE USER DATABASE! Passwords and all! This happened 2 YEARS AGO! Yes they are now reporting a far reaching data breach 2 years later. They are suggesting that if you used the same password somewhere else change it now, not 2 years ago! This is not good! They completely dropped the ball on this! Now that your info is out there how do you get it back? Short answer, you don’t! Your best defense against having your passwords compromised, is to change them often. I suggest at least every 6 months. Now like me, I have a hard time remembering what password was what site. I have been using LastPass’s chrome extension to manage my passwords. This way you don’t have to remember many passwords, just one. But it would best to make it a GOOD ONE!
Now for some password hints.
1. It is not really the quality of the password, it’s the quantity. The longer the password, the hard it will be to try to break. (Example ThisIsOk1 (9 characters) but T.h.i.s.I.s.B.e.t.t.e.r1 (24 characters)
2. Replace number for a letter. (Example: Th1sMayB3G00D, notice I replaced the e with a 3, I with a 1 and o with a 0(zero). Once again quantity! The more the better!
3. Change then every 6 months.
4. Don’t use them for other sites. One example I use is: Like for Amazon.com you can use A.m.a.z.o.n.******(separate each letter with a period and end it with so many other character. But you use the same at the end for every site. Like let’s use yahoo: Y.a.h.o.o.****** So I used 6 ‘*’ at the end of both. If you keep the same type of pattern it’s easy to remember, and easy to remember how to change.

Windows 10 tip:
What the heck is Cortana, and what is she doing in my windows 10?

cortana
She is a personal assistant for Windows 10, like siri is for iPhones. She originally came from the Microsoft xbox game Halo. If you have a microphone on your computer you can summon her by saying, “Hey, Cortana”. The downside she is not nearly as fun to play with as siri, or even Samsung’s S voice. However, she can help search your computer for a program like “Hey Cortana, Start Excel” It will launch Excel for you. It will also help you search for your files, but you must sign in with your Microsoft account, if you have not done so already.

Your dirty little computer
It’s not only a good idea to clean up your temp files and programs, etc. But you also need to clean the inside. More than once I had to tell someone that their computer died because of dust and dirt. Dust will clog the fans and will not let the computer cool off, basically they will get heat stroke. This should be done, especially here in Vegas, every 6 months!

 

So the special until Oct 31 will be!

In and out cleaning!

before-after-computer-cleaning
We will clean out the dust of your computer, and then reconnect it. Then clean up windows! (1 Hour)

For $60.00!!!
Expires 10-31-16

 

So last thing, I have been refurbishing computers lately. I have 2 laptop and 2 desktop and one ALL-in-ONE that are almost ready. I will post them on the website at http://www.errorout.com/specials/

Well that’s all I have for now! Hope everyone is well!

Be safe!

Joe

Newsletter July / August

Greetings everyone!

It’s time for another, Joe finally got around to it, newsletter!

Well first off some news from Error Out. On 8-4-16 will be Error Out’s 1st anniversary when Error Out Computer became an official business! It seems like the 4th time will be the charm. I am doing better than the first 3 times trying to run a computer business combined! I count a good portion of that to all of you! I don’t think I would have made it without your concern, advice, and support.

For that I must say THANK YOU!

In thanks, all repeat clients the normal on-site rates will be that from when I started at $70.00/hr for the whole month of August!

Oh before I forget, Robert, my Step-son, got his driver’s license. So if I am busy and you need a tech out ASAP, I may ask if you mind if I can send him. I know his abilities, I will not send him if it’s something he cannot handle, he may by only 16, but he has the customer service of someone in their mid 20’s (if not better). If you do not want Robert to help, feel free to say so!

Now for the new and information that is useful!

 

Windows 10

I know, I know. You’re probably sick of hearing about it. Well it’s crunch time. Windows 10 will now longer be a FREE upgrade after July 29th! If you are running Windows 7, 8.0, or 8.1, you should upgrade, even if you don’t like it, you have 30 days to go back to the version of Windows you had. Microsoft has not released any information (That I can find) on how much it will cost after July 29th. So might as well get it for free!  YOU ONLY HAVE 10 DAYS LEFT!!!

I still have my Windows 10 Up and Down special, where I’ll upgrade you to 10 and then downgrade you system back (if you like) for $80.00 in-shop, or 60/hr On-site.

See more details about the special HERE.

 

Scam Webpages & Phone scams

If you are surfing along minding your own business, and all of a sudden a webpage pops you beeping like a banshee, saying you have a computer problem, call this number and don’t turn off your computer. IT’S BOGUS!!!! It’s a scam to get in your computer and try to get you to open up your wallet and give them money! DON’T DO IT!!!! I’ve seen them lockdown a few computer where to only thing I can do is reload windows. IF you do get one of these close your Web browser and carry on. If you don’t know how, you CAN INDEED restart your computer without worry. Or you can call us and I can either walk you through it, Remote it to help, or come on-site to assist you. If you do it yourself also from your virus scanner and Malwarebytes (which can be found HERE).

Or if you get a telephone call from someone, usually with a Middle Eastern accent, saying that they are from Microsoft, Google, or another company. HANG UP.

An example from a client recently: He was having issues with his outlook mail. He looked up outlook support and one of the first ones he called was an ad, and they remoted in to his system and started playing around with the settings. But luckily for him he called me and I told him to disconnect the line. By that time, they already installed some crap programs, and were DEMANDING money or they would lockdown his laptop which I just sold him. He got lucky, but others that I have helped didn’t get away so easy.

 

So in a nutshell if you smell something funny call us at 702-448-7551!

 

 

Please help us!!!

 

I have been seeing some activity from Yelp.com, but I only have 2 reviews, and as you know with yelp, reviews is what people look for. So if I may BEG for anyone to write a review! I am not allowed to offer anything for these reviews, but we would be grateful for any ones we get!

Our Yelp page is: http://www.yelp.com/biz/error-out-computer-services-las-vegas

Also our Facebook page is: http://www.yelp.com/biz/error-out-computer-services-las-vegas

 

 

That’s all for this newsletter.

Remember please surf safely!

Joe and the rest of the Error Out Family

 

 

Newsletter February 2016

 

Well hello everybody! I hope we are have a happy and productive February! We are we have had a great month so far! We attended the Centennial Hills Expo, met lots of great people, he had a raffle for a 128G thumb drive, I will announce the winner later in this newsletter.  Also in February I have my most productive week! We had 17 booked call with 20 slots for normal calls! Boy was I busy! I would like to keep up this pace, but I need to get the Error Out Name out there more. If anyone has any cheap suggestions on how to do that please feel free to give me a ring! It would be greatly appreciated!

 

Now for the first topic I would like to talk about is:

 

IRS scams!

It’s that time of year where everyone gets to file and hope that they can get some money back! But there are those whom want to try to take it from us.

Here is a few ways that they can try to con you out of your money:

  • First off the will most likely will be using a Spoofed caller id to make it look that they are calling from the IRS. The will not call you unless they have already sent a letter or 12 to you first.
  • If they say that they will only take payment with a prepaid debit card or wire transfer.
  • If you even try to challenge then they will threaten you with arrest, deportation, or threaten to revoke your driver license!

BE WARNED scanners has conned people out of over 23 Million dollars since 2013!

Here is a link to the IRS scam article

https://www.irs.gov/uac/IRS-Urges-Public-to-Stay-Alert-for-Scam-Phone-Calls

 

Error Out Will start repairing phones soon!

Robert, my step son is learning how to repair cell phones, cracked screens, part replacement, and all that. So we will be able to offer that soon.  Since he need practice, If anyone has a broken phone that they want to donate for learning I would be grateful. If you want them back fixed, we will only charge parts for now.

So give us a call if you like to try out this service!

 

About ErrorOut.com website

 

It came to my attention about a month ago that both Mcafee, and webroot flagged my domain as malware, nice of them hua!? Well I ended up COMPLETELY removed that files from that domain and started a new website. If you would like to see what I have done so far go to http://www.errorout.com. I got webroot to unflag me but Mcafee has refused to as of typing of this newsletter. So if you get a warning that my website is bad please drop me a email, and I’ll get on it.

 

Thank you!

 

The Centennial Expo

It was a fun day of meeting new people and networking with other businesses. Here is a few pictures from it.

20160130_142835

20160130_14291620160130_152211

Now for the winner!!!

Now for the winner of the 128g thumbdrive!

 

Linda T.

Now for a monthly special

Since spring is upon us here in Las Vegas…

 

Spring cleaning special!

Cleanup the garbage, virus scan, blow out the pc, and update check!

Only $50.00!!! (for the first pc, 2 or more only 35 per.)

 

That’s all for this month!

 

Be safe!

 

Joe