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Newsletter December 2018

In News, tech-tips, Windows by admin

Greetings Error Out Family!

First off I hope everyone had a great turkey day and Christmas! I know I did! We are now in our 4th year, and as always with any company, we can use some new clients to add to our Error Out family. Remember you’ll get a $10.00 credit for ANY referral that using us!!! I am also considering a drawing on referrals. Prizes can be a free call to a thumb drive, so let’s help spread the word of Error Out. So that’s all the Error Out news for now.

So in this newsletter I am going to answer topic requests from the Error Out family.

  1. What to do before calling Joe
  2. Windows keyboard shortcuts and other neat stuff
  3. How to backup your Phone

What to do before you call for Joe?

  1. Make sure you restart EVERYTHING!!! Computer(s), modem, router, printer or whatever is causing you to pick up the phone and scream HELP!
  2. Try to reproduce the problem?
  3. Run a virus scan.
  4. Write down exactly what is going on, in your own words.
  5. List out any issue(s) you may be having.

Or just call me, but these are some things you can do to try to fix it on your own. But you are always welcome to call and ask me questions.

Windows keyboard shortcuts

When I am working on someone’s computer they seem amazed on how quick I move around. One of my secrets is using keyboard shortcuts to get things done quicker than using the mouse. I wrote a quick article on it on my site at .

But that is a short list. Here is a nearly complete longer one: granted some of them are for windows 10, some of the newer ones will work with 7 or 8.

So I challenge everyone to find one or two that they think may be useful for them, and try them out. See if it makes a difference for you.

How to backup your smartphone

So let’s say the worst thing happens. You lose or kill your cell phone, (I know, scary thought!) and you have now lost all those pictures of the grandkids, random selfies, and all those pictures of food are now gone as well! How about your contacts? What was the last phone number you memorized? Don’t you hate losing contacts? Well now is the time to learn to backup your smart phone. I am going to bring up the 3 biggest companies that I can think of, Apple, Samsung, and LG. All 3 have software that will do it for you. All three have the ability to backup to the cloud, but I am going to be talking about backing it up on your local computer. Let’s just dive right in!


First off you NEED to get the itunes software. You can get it here: . Install it.

Now you have to enable iTunes to backup your phone.

If you don’t want to store your device backups in iCloud, you can store them locally on your computer instead.

  1. Connect your device to your computer.
  2. Open iTunes.
  3. Click on the Device icon next to the category dropdown menu on the left side of the iTunes window.
  4. Select Summary from the sidebar.
  5. Select This computer under Automatically Back up.
  6. Tick the box for Encrypt [device] backup to ensure that your passwords, health, and HomeKit data is backed up. You’ll have to create a password to protect your encrypted backups. The password will be automatically stored in Keychain.
  7. Click Done when you are finished.

Now to start the actual backup.

  1. Connect your device to your computer.
  2. Open iTunes.
  3. Click on the Device icon next to the category dropdown menu on the left side of the iTunes window.
  4. Select Summary from the sidebar.
  5. Select Back Up Now under Manually Back Up and Restore.
  6. Click Done when you are finished.

(taken from


They use a program called “Smart Switch” it is also compatible with other bands also. (to see the list, go here. To get the Smart Swich program yo can download it from and select Windows and install it.

How to back up your phone data with Samsung Smart Switch

Once you’ve launched the Smart Switch application and have your phone connected, backing up your data is as easy as pie.

  1. Launch the Smart Switch app on your computer.
  2. Click Backup.
  3. You’ll be required to allow access permissions on your phone.
  4. Pick up your phone.
  5. Tap Allow. If you have a micro SD card in your phone, you will have the option to back that data up as well.


Once the backup is complete, you get a breakdown of all the data that was successfully backed up. Click OK to finish.

In fact as I am typing this I am backing up my phone. I back mine up at least every 6 months, or when it is starting to act weird. Because like most phones it should be reset to factory and his way you will not lose any data.

(Taken from


They use a program called “Bridge” you can download it from here.

Download it and install.

  1. Select backup
  2. Ensure everything is selected
  3. I would select everything here also. [Then START]
  4. And when it says it’s done. It is!

Nice and easy!

(Taken from

Now if you have to you can restore your phone and not lose anything!

Some cool or different websites to check out: – You start with Earth, Fire, Water, and Air. The goal is to create as many different materials or objects as possible. – Mental Floss is a cool website which tells you the hidden stories behind the popular happenings around the world. – The website contains original satirical comic strips relating to romance, math, and language. – He must have a lot of free time on his hands if he replies to every classified ad posted on Craigslist. (Joe’s Note: I read a few of these, I kind of feel sorry for his victims…. Kind of.)

…And now for the sales!!!!


  1. From Now until December 30th ALL on-site call are $70/hr!!!!! You MUST mention the newsletter to get it!
  • Webroot SALE!!!! 1 user will be $20.00 (Normally $35.00) 3 User for $45.00 (Normally $60.00) One per household, and must mention the newsletter. Expires December 30th

Well that’s all for this newsletter. I hope you enjoyed and learned something new! As always, I am here to answer your questions! Have a Merry Xmas and Happy Hanukkah, or whatever holiday you celebrate!

Be safe!